Apple replacing iPhone X with Face ID issues

Apple reportedly admits major bug in some iPhone 7 and 7 Plus models

When they try to tap the button, they find they can't convert the call to a speaker call, forcing them to use the earpiece.

According to 9to5 Mac reports, Apple has sent a new support document to retail stores and Authorized Service providers.

If you are experiencing iPhone X Face ID issues, you might want to have your device checked at an Apple Store or Apple Authorized Service Provider.

This new service document from Apple into the service centers has been obtained from the people at 9to5mac, which clarifies that the workers should run a identification to assess whether the client's Face ID issues may be solved with a back camera restoration. This prevents customers from being heard on phone calls and face time video chats. Despite the advanced tech involved, there were reports stating the issues users facing with this new authentication. If you have, however, and your speakerphone is working, bringing it to an Apple Store or authorized reseller seems like your only recourse if the Bluetooth disconnection doesn't work. Users of affected devices see "device could not detect dock" or "accessory not supported" alert in the diagnostic pane. In the leaked report, Apple has mentioned that some devices required fix as the software seems to be wrecking the hardware, however, the details are lacking.

More news: Records keep tumbling to relentless Manchester City

Apple hasn't publicly spoken about the issue pertaining to the microphone.

The Redditor received a new phone to replace the iPhone X with Face ID issues, and the new internal document reveals that the process is now formalized. The Apple iOS 11.3 update, released on 29th March, came with great features and nasty surprises. Click that, and you'll be able to schedule an appointment to have your iPhone repaired or replaced. The iOS 11.3.1 was severely causing harm to the battery life, charging and heat generation in iPhones.

Over the past two months, some Twitter and Reddit users have reported a odd problem with their iPhone 7 and iPhone 7 Plus. Undoubtedly, Apple needs to fix these iOS update issues so that it can focus on its upcoming flagship models.

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